KMKS101 Fundamentals of Knowledge Management and Knowledge Services

Vancouver Convention Centre

1055 Canada Place

This course links knowledge management (KM) theory to knowledge services, the management methodology that converges information management, knowledge management, and strategic learning. Throughout the larger organization, the goal of knowledge services–characterized as the practical side of KM–is to strengthen research and enterprise-wide knowledge asset management, thus enabling contextual decision making and accelerated innovation. Participants learn techniques for implementing knowledge services–that is, for putting KM to work–and in doing so to support the organization as a knowledge culture.  Topics covered include:

  • history of knowledge management/knowledge services
  • descriptions, concepts and definitions related to KM/knowledge services
  • KM/knowledge services in the corporate management environment
  • the role of strategic learning in the knowledge environment

At the conclusion of this course, participants will design an action plan for implementing a specific service enhancement for the parent organization, using learning outcomes from the course and based on their understanding of the current or potential role of knowledge management and knowledge services in their parent organization.

Learn more:

Registration will open in October.

Saturday, June 07, 2014


Click University

Phone: 703-647-4914
Website: Click to Visit


$495 members | $595 non-members

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