This course provides information professionals with a set of tools and an essential knowledge-sharing perspective for implementing change in their organizations. Since 60% of all large-scale implementations fail to meet all of their objectives and fully 80% of those failures are due to change management issues, it is imperative that information professionals involved in any new initiatives learn change management and change implementation skills. Having a strategy, developing good plans, and managing the drive to implement are no longer enough to ensure success.
Change management focuses on the "human" side of implementation, working with those interpersonal skills that result in success in any operational activity. Especially applicable for the knowledge management and knowledge services (KM/KS) practitioner, change management supports the development and implementation of any knowledge-sharing system, each of which, notably, always involves people and change.
KMKS105 concentrates on change management as a critical implementation skill, with attendees learning the necessary links between how personal interactions impact and enable the application of a knowledge strategy that leads to the knowledge culture. Topics covered include the following:
- examples of change management and demonstrations of the critical implementation skills in organizational development
- the five most important aspects of change management and how ignoring them will almost surely lead to your project's demise
- the organizational knowledge services strategy as a framework for examples of how change management can be applied in your organization
To learn about the instructions, please click here.
Wednesday, September 13, 2017
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Contact:SLA Learning & Success
Cost:SLA members - $495; non-members - $595
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