Putting a Price on Insight: Best Practices for Finding, Measuring & Communicating the Value of Information Services

Virtual Program

While info pros recognize the value we bring to our organizations, it can be challenging to articulate that value in ways that are understood by management. Mary Ellen Bates provides techniques and tools for identifying and communicating the key metrics for calculating the true ROI of information services.

Presented by: Mary Ellen Bates, principal, Bates Information Services


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Thursday, October 26, 2017

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SLA Learning & Success

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