Competitive & Decision Intelligence Certificate Course

Virtual Program

INTEL-01 | Introduction to Competitive & Decision Intelligence

The program's introductory class lays the foundation for the Competitive & Decision Intelligence Certificates Program by providing an introduction to concepts, functions, and practices that are essential to the generation of sound intelligence. Topics include:

  • Types of intelligence support
  • The Intelligence Process/Cycle
  • Intelligence functions, relationships, and roles
  • Intelligence ethics and legality

This online course pays special focus on opportunities for information professionals and considerations relating to transitioning from information and knowledge practices to competitive intelligence and decision support.

This course includes exercises/discussions involving 1) intelligence functions and 2) ethics.


At the end of this class, participants will understand competitive and decision intelligence, as well as some related practices. When presented with fundamental intelligence issues, participants will be able to accurately and effectively recognize, explain, discuss, and define the intelligence model, concepts, practices, applications, and value to various types of intelligence users and practitioners.

Specifically, participants will be able to:

  1. Define and outline the purpose, application, and value of intelligence to organizations.
  2. Define and outline the purpose and application of the intelligence process framework and each intelligence function
  3. Describe the roles for intelligence practitioners in multiple environments and illustrate how each role supports intelligence generation.
  4. Outline and explain ethical and legal considerations in intelligence practices, as well as apply ethical policies and comply with ethical and legal requirements.
  5. Identify and define the relationships, similarities, differences, and areas of complement between information/knowledge-based functions and intelligence services within organizations.
  6. Distinguish between various types of intelligence and functions in order to identify professional opportunities and outline plans to effect a successful transition into intelligence roles.

Participants will develop skills and abilities according to professional competencies outlined by Knowledge inForm.


October 30 – November 15, 2017

Details below:

  • Lecture 1: October 30 | 1 – 2 pm ET
  • Lecture 2: November 1 | 1 – 2 pm ET
  • Live Discussion 1: November 3 | 1 – 2 pm ET
  • Open Period for Readings & Forum Discussion: October 31 – November 9
  • Live Discussion 2: November 10 | 1 – 2 pm ET
  • Quiz: November 13 – November 15

Lectures and live discussions are conducted as virtual meetings using GoToWebinar.  Review the Attendee Quick Reference Guide for more information.  Please check with your IT department to see if you have authorization to access GoToWebinar.

All online sessions are recorded for additional access during the course.

Registration - To register, click here!


Wednesday, November 15, 2017

Other Dates For This Event:


SLA Learning & Success


SLA members - $495; non-members - $595

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